Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone, address)
- Financial information (income, employment status)
- Loan request details (amount, purpose)
- Credit profile information (self-reported credit range)
- Device and browser information
- IP address and location data
2. How We Use Your Information
We use the information we collect to:
- Match you with potential lending partners
- Communicate with you about your loan request
- Improve our services and user experience
- Comply with legal obligations
- Prevent fraud and enhance security
3. Information Sharing
We may share your information with:
- Lending Partners: To facilitate loan matching and applications
- Service Providers: Companies that help us operate our business
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In connection with a merger or sale
4. Marketing Communications
By providing your contact information, you consent to receive marketing communications from us and our partners. You can opt-out at any time by:
- Clicking "unsubscribe" in emails
- Replying STOP to text messages
- Contacting us at privacy@loans.relaywork.co
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information. This includes:
- SSL encryption for data transmission
- Secure data storage practices
- Limited access to personal information
- Regular security assessments
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Opt-out of information sharing (where applicable)
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic and usage
- Personalize content and ads
- Measure advertising effectiveness
You can control cookies through your browser settings.
8. California Privacy Rights
California residents have additional rights under the CCPA, including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination
9. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
For privacy-related questions, contact us at:
Email: privacy@loans.relaywork.co
Phone: 1-800-XXX-XXXX
Address: Relay Work, [Business Address]
Last Updated: August 9, 2025